General Bug Reporting

Jiyambi's picture





Known Bugs:

Before submitting a bug, please check this list to make sure you aren't repeating a submission!

Submit Your Bug:

When submitting your addon bug, you MUST include the following:

  • The version number of your WoW-Pro installation
  • Any error text that WoW provided when your bug happened
  • Information about the guide you were using when the bug happened, including:
    • Faction (Alliance/Horde)
    • Zone
    • What step you were on
  • As many details as possible about what you were doing when the bug occurred.

Including this information will help us troubleshoot and possibly get you a temporary solution to the bug, and get it fixed as quickly as possible!

Comments

I'll be doing Deepholm and

I'll be doing Deepholm and then Uldum this weekend - I'll keep an eye out for this as well.  Didn't notice it at all on my trip through Hyjal (Horde) at all - as a matter of fact, that guide was dang near perfect. :D

Crackerhead22's picture

I've had that problem when I

I've had that problem when I either reload the UI and rarely when I log out then back in, and this was on both sides.

Jiyambi's picture

Thanks for the details, I'll

Thanks for the details, I'll be running through Uldum next so I'll keep a close eye out for it and see if I can find the problem! :)

Error message

Message: Bad argument #4 to 'Astrolabe.Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:875' (number expected, got nil)Time: 12/11/10 15:31:08Count: 1Stack: [C]: in function `error'Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:139: in function <Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:130>Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:881: in function <Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:875>(tail call): ?Interface\AddOns\TomTom\TomTom_Waypoints.lua:441: in function <Interface\AddOns\TomTom\TomTom_Waypoints.lua:433>[C]: in function `SetMapToCurrentZone'Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:966: in function `OnShow'Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:1128: in function <Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:1127>[C]: in function `Show'Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:1001: in function `AllWorldMapsHidden'...AddOns\TomTom\libs\Astrolabe\AstrolabeMapMonitor.lua:168: in function <...AddOns\TomTom\libs\Astrolabe\AstrolabeMapMonitor.lua:160>(tail call): ?...[C]: in function `error'Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:139: in function <Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:130>Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:487: in function <Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:483>(tail call): ?Interface\AddOns\TomTom\TomTom_Waypoints.lua:188: in function `SetWaypoint'Interface\AddOns\TomTom\TomTom.lua:882: in function `AddZWaypoint'Interface\AddOns\WoWPro\WoWPro_Mapping.lua:370: in function `MapPoint'...ce\AddOns\WoWPro_Leveling\WoWPro_Leveling_Parser.lua:744: in function `AutoCompleteQuestUpdate'...ce\AddOns\WoWPro_Leveling\WoWPro_Leveling_Parser.lua:586: in function `EventHandler'Interface\AddOns\WoWPro\WoWPro.lua:142: in function <Interface\AddOns\WoWPro\WoWPro.lua:122>


Locals: (*temporary) = "Bad argument #4 to 'Astrolabe.Interface\AddOns\TomTom\libs\Astrolabe\Astrolabe.lua:875' (number expected, got nil)"

Gylin's picture

Update tomtom

this seems more a tomtom/astrolabe error, update to the latest release http://www.wowinterface.com/downloads/info7032-TomTom.html

when i login in game the

When i scroll trough the guide my game wil freeze for secs....

when i login in game the followe error wil pop-up:

i got version 2.1.0

Date: 2010-12-09 12:14:13ID: 1Error occured in: GlobalCount: 1Message: ...ce\AddOns\WoWPro_Leveling\WoWPro_Leveling_Parser.lua line 859:   attempt to concatenate field '?' (a nil value)Debug:   (tail call): ?   [C]: ?   ...ce\AddOns\WoWPro_Leveling\WoWPro_Leveling_Parser.lua:859: UpdateQuestTracker()   ...ce\AddOns\WoWPro_Leveling\WoWPro_Leveling_Parser.lua:587: EventHandler()   WoWPro\WoWPro.lua:142:      WoWPro\WoWPro.lua:122AddOns:  BlizRuntimeLib_enUS v4.0.3.40000 <eu>  (ck=752)

 

Edit:

when i done with all the quest the guide wil freeze i cant reset it and cant click on it.?

Jiyambi's picture

Please include the guide you

Please include the guide you were using (or let us know that no guide was loaded). We can't really troubleshoot and find the cause of the bug without that information!

Same thing

I am having the same problem. I thought it was just me so i deleted everything and started over and it happened again.

TomTom not working at all

I just downloaded this addon yesterday (again... I used to use the OLD guide before the code was bought)...

TomTom's distance data does NOT update while moving. It will track a quest, and point you in the proper direction, but the distance (in yards) never changes. You can manually force the distance to change by doing a /rl of the ui, or by changing guides and then changing them back. It is checking the distance as the quest is loaded, but it isn't refreshing the distance at all.

There is a .lua error that comes up occasionally for wow-pro, but I didn't copy/paste it last time... and it doesn't always come back.

For an instant fix to ALL your problems, please press [ALT] + [F4] now.

Crackerhead22's picture

Do you have the latest

Do you have the latest version of each?  If you followed the link yesterday, there was an error temporarily, and the TomTom link for Curse was outdated.

Also, which faction and zone?

The folder that I downloaded

The folder that I downloaded (and pulled the files out of) says 2.1.0... and I use the curse-client for my addons (unless the TomTom ON curse is outdated). I didn't use the link to DL TomTom, I used my client.

Now that I think about it... back on v1, wasn't there a problem if you tried to use TomTom and another tracking addon (I have Carbonite)? I don't know if that is what is causing the problem... but I will try to update TomTom and see.

Lastly, this problem is persisting regardless of zone or guide. I was trying to decide between going to Hyjal or Vashjir, and BOTH guides have the same problem no matter where I am. I noticed the problem is Stormwind (so obviously Alliance). I can try my Huntard, to see if I have the same problems with my setup on the Horde side.

And I found that .lua error:

Date: 2010-12-08 12:23:55ID: 1Error occured in: GlobalCount: 1Message: ..\AddOns\WoWPro_Leveling\Horde\80_82_Arixan_Vashjir.lua line 568:   'end' expected (to close 'function' at line 1) near '<eof>'Debug:   [C]: ?AddOns:  Swatter, v5.9.4960 (WhackyWallaby)  ACP, v3.3.12   AucAdvanced, v5.9.4960 (WhackyWallaby)  AucFilterBasic, v5.9.4960 (WhackyWallaby)  AucFilterOutlier, v5.9.4960.2531  AucMatchUndercut, v5.9.4960.2531  AucStatHistogram, v5.9.4960 (WhackyWallaby)  AucStatiLevel, v5.9.4960 (WhackyWallaby)  AucStatPurchased, v5.9.4960 (WhackyWallaby)  AucStatSales, v5.9.4960.2842  AucStatSimple, v5.9.4960 (WhackyWallaby)  AucStatStdDev, v5.9.4960 (WhackyWallaby)  AucStatWOWEcon, v5.9.4960.2530  AucUtilAHWindowControl, v5.9.4960.3311  AucUtilAppraiser, v5.9.4960.2530  AucUtilAskPrice, v5.9.4960.3175  AucUtilAutoMagic, v5.9.4960.3142  AucUtilCompactUI, v5.9.4960.2530  AucUtilEasyBuyout, v5.9.4960.3583  AucUtilFixAH, v5.9.4960 (WhackyWallaby)  AucUtilGlypher, v5.9.4960.2545  AucUtilItemSuggest, v5.9.4960.3108  AucUtilPriceLevel, v5.9.4960.2545  AucUtilScanButton, v5.9.4960.2530  AucUtilScanFinish, v5.9.4960.2530  AucUtilScanProgress, v5.9.4960.2530  AucUtilScanStart, v5.9.4960.4819  AucUtilSearchUI, v5.9.4960.3655  AucUtilSimpleAuction, v5.9.4960.4546  AucUtilVendMarkup, v5.9.4960.2530  Babylonian, v5.1.DEV.130  Bartender4, v4.4.15  BeanCounter, v5.9.4960 (WhackyWallaby)  BonusScanner, v5.4.0  ButtonFacade, v4.0.340  ButtonFacadeDarion, v3.0.3.2  Carbonite, v4.031  CarboniteTransfer, v1.01  Configator, v5.1.DEV.282  DBMBurningCrusade, v  DBMCore, v  DebugLib, v5.1.DEV.275  Enchantrix, v5.9.4960 (WhackyWallaby)  EnchantrixBarker, v5.9.4960 (WhackyWallaby)  GearScore, v3.1.20b - Release  Genie, v4.1_beta  GenieLDB, v4.1_beta  GenieUI, v4.1_beta  LUI, v3.0  NugComboBar, v  Omen, v3.0.11  PallyPower, vv4.0.17   Recount, v  SlideBar, v5.9.4960 (WhackyWallaby)  Stubby, v5.9.4960 (WhackyWallaby)  TidyPlates, v5.14.1 (r54)  TidyPlatesEPEEN, v1.0.5  TidyPlatesGrey, v  TidyPlatesNeon, v3  TidyPlatesThreatPlates, v4.1-b  TomTom, vv40000-1.0.7  VuhDo, v2.71  VuhDoOptions, v2.71  WoWPro, v2.1.0  WoWProLeveling, v2.1.0  BlizRuntimeLib_enUS v4.0.3.40000 <us>  (ck=7e6)

For an instant fix to ALL your problems, please press [ALT] + [F4] now.

Jiyambi's picture

The lua error is unrelated to

The lua error is unrelated to the TomTom issue. The lua error can be fixed by following the last set of steps in this section of the troubleshooting page: http://wow-pro.com/wiki/addon_troubleshooting_guide#missingone

The TomTom issue sounds like an addon conflict as you mentioned - I have never seen this issue. Try disabling Carbonite OR TomTom (either should work alone with our addon) and see if it fixes itself.

Crackerhead22's picture

The Curse website does not

The Curse website does not have all the guides.  The one on the addon page, has the one that has all the guides.   Right under the vid that is on that page you will see the download button.  Just want to point out something that is on the Curse page for this addon. 

IMPORTANT - THE VERSION ON CURSE.COM DOES NOT HAVE ALL THE GUIDES!

Gilneas Starting Area

Version 2.1.0

Alliance

Gilneas Starting Area

Started from the beginning so I'm not sure if it is a guide bug or a general addon bug, but for some reason, the addon won't auto update every time you complete a step.  If I click the little minimap icon and turn the addon off then back on, it advances, so I'm not really sure what the problem is.  Thought I would just let you guys know.  Thanks for the guide, its working great for me is Vash.

 

Little extra info.  In the

Little extra info.  In the chat log I get this frequently.

WoW-Pro: Zone not found.  Using current zone.

I also downloaded the most current version of TomTom and the arrow isn't even showing and it was working fine on my Orc DK.

I'm not really sure but it

I'm not really sure but it seems there's something wrong in the WoWPro folder maybe replace it with a newer version.

local 'x' nil value error

I just installed the new guide, 2.0.6, and now I am getting an error on one of my Alliance toons. The error crashes the addon, and prevents me from selecting a guide.

I was able to get rid of the error by exiting the game, then logging back in on another toon, then logging out of that toon and into the one which is having trouble. The guide I was on (Southern Barrens) loaded properly with no error.

But it came back. I clicked on the WoW-Pro button on the mini map, which disabled the addon, and then clicked on it again to re-enable it. As soon as I did this, the error appeared again, and the guide switched to "No Guide Loaded".

In this state, when I try to select a guide from the guide list, the selection changes color, but the guide doesn't actually get selected. I can highlight several guides in the list at the same time, but none of them loads.

I was able to again get past the error, this time by disabling the addon by unchecking its box in Interface -> WoW-Pro Guides, and then re-enabling it. But if I click the mini map button to disable/enable the addon, the error occurs again.

I tried deleting the WoW-Pro lua files in Saved Variables but that didn't help.

Help! :)

BTW, the zip file I downloaded is named WoWPro v2.0.6 but the .toc file inside still has 2.0.4 in it.

 

Date: 2010-12-05 04:17:25ID: 1Error occured in: GlobalCount: 1Message: ..\AddOns\WoWPro\WoWPro_Mapping.lua line 254:   attempt to perform arithmetic on local 'x' (a nil value)Debug:   (tail call): ?   WoWPro\WoWPro_Mapping.lua:254: findBlizzCoords()   ...ce\AddOns\WoWPro_Leveling\WoWPro_Leveling_Parser.lua:642: PopulateQuestLog()   ...ce\AddOns\WoWPro_Leveling\WoWPro_Leveling_Parser.lua:251: LoadGuide()   WoWPro\WoWPro_Broker.lua:40: LoadGuide()   WoWPro_Leveling\WoWPro_Leveling.lua:65:      WoWPro_Leveling\WoWPro_Leveling.lua:13   (tail call): ?   [C]: ?   [string "safecall Dispatcher[1]"]:9:      [string "safecall Dispatcher[1]"]:5   (tail call): ?   ...AddOns\Bartender4\libs\AceAddon-3.0\AceAddon-3.0.lua:543:      ...AddOns\Bartender4\libs\AceAddon-3.0\AceAddon-3.0.lua:536   (tail call): ?   WoWPro\WoWPro.lua:113:      WoWPro\WoWPro.lua:90   (tail call): ?   [C]: ?   [string "safecall Dispatcher[1]"]:9:      [string "safecall Dispatcher[1]"]:5   (tail call): ?   ...AddOns\Bartender4\libs\AceAddon-3.0\AceAddon-3.0.lua:543:      ...AddOns\Bartender4\libs\AceAddon-3.0\AceAddon-3.0.lua:536   (tail call): ?   WoWPro\WoWPro_Frames.lua:638: OnClick()   ...dOns\Bartender4\libs\LibDBIcon-1.0\LibDBIcon-1.0.lua:122:      ...dOns\Bartender4\libs\LibDBIcon-1.0\LibDBIcon-1.0.lua:122AddOns:  Swatter, v3.1.16 (<%codename%>)  ACP, v3.3.11   Altoholic, v4.0.005  AucAdvanced, v5.9.4960 (WhackyWallaby)  AucFilterBasic, v5.9.4960 (WhackyWallaby)  AucFilterOutlier, v5.9.4960.2531  AucMatchUndercut, v5.9.4960.2531  AucStatHistogram, v5.9.4960 (WhackyWallaby)  AucStatiLevel, v5.9.4960 (WhackyWallaby)  AucStatPurchased, v5.9.4960 (WhackyWallaby)  AucStatSales, v5.9.4960.2842  AucStatSimple, v5.9.4960 (WhackyWallaby)  AucStatStdDev, v5.9.4960 (WhackyWallaby)  AucStatWOWEcon, v5.9.4960.2530  AucUtilAHWindowControl, v5.9.4960.3311  AucUtilAppraiser, v5.9.4960.2530  AucUtilAskPrice, v5.9.4960.3175  AucUtilAutoMagic, v5.9.4960.3142  AucUtilCompactUI, v5.9.4960.2530  AucUtilEasyBuyout, v5.9.4960.3583  AucUtilFixAH, v5.9.4960 (WhackyWallaby)  AucUtilGlypher, v5.9.4960.2545  AucUtilItemSuggest, v5.9.4960.3108  AucUtilPriceLevel, v5.9.4960.2545  AucUtilScanButton, v5.9.4960.2530  AucUtilScanFinish, v5.9.4960.2530  AucUtilScanProgress, v5.9.4960.2530  AucUtilScanStart, v5.9.4960.4819  AucUtilSearchUI, v5.9.4960.3655  AucUtilSimpleAuction, v5.9.4960.4546  AucUtilVendMarkup, v5.9.4960.2530  Babylonian, v5.1.DEV.130  Bartender4, v4.4.15  BeanCounter, v5.9.4960 (WhackyWallaby)  BonusScanner, v5.4.0  Configator, v5.1.DEV.282  DataStore, v4.0.001  DataStoreAchievements, v4.0.001  DataStoreAuctions, v4.0.001  DataStoreCharacters, v4.0.001  DataStoreContainers, v4.0.001  DataStoreCrafts, v4.0.001  DataStoreCurrencies, v4.0.001  DataStoreInventory, v4.0.001  DataStoreMails, v4.0.001  DataStorePets, v4.0.001  DataStoreQuests, v4.0.001  DataStoreReputations, v4.0.001  DataStoreSpells, v4.0.001  DataStoreStats, v4.0.001  DataStoreTalents, v4.0.001  DBMCore, v  DebugLib, v5.1.DEV.275  Gatherer, v3.1.16  GearScore, v3.1.20b - Release  InFlightLoad, v4.0.001  Informant, v5.9.4960 (WhackyWallaby)  LightHeaded, v320  LightHeadedDataE, v320  Nauticus, v4.0.1  Recount, v  SlideBar, v3.1.16 (<%codename%>)  Stubby, v5.9.4960 (WhackyWallaby)  TomTom, vv40000-1.0.6  WoWPro, v2.0.4  WoWProLeveling, v2.0.4  BlizRuntimeLib_enUS v4.0.3.40000 <us>  (ck=845)

local 'x' nil value error - more information

I should have added that this is happening on an Alliance rogue, and she is in Ratchet (in the Northern Barrens).

I deleted and reinstalled the guide and deleted these files as well:

WTF\Account\<account number>\Velen\<character>\SavedVariables\WoWPro_leveling.lua

WTF\Account\<account number>\Velen\<character>\SavedVariables\WoWPro_leveling.lua.bak

However, I still get the error, and it seems to happen no matter what quest I have selected. Note that now I only get the error popup when I enter this toon, but whenever I click on the WoWPro mini map button to disable and then enable the addon, the addon window shows "No Guide Loaded" and is empty.

This does not appear to be happening with any other toon, Horde or Alliance, on any of three servers.

Could it have to do with this toon's location in the Northern Barrens?

local 'x' nil value error - still more info

Flew from Ratchet to Northwatch Hold in Southern Barrens. Selected a new guide, and all was well. I can now enable and disable the addon using the button on the mini map.

Flew back up to Ratchet and it still works.

Logged out of the character, exited the game, logged back on - and the error popup and "No Guide Loaded" errors are back.

Jiyambi's picture

Thanks VERY MUCH for being so

Thanks VERY MUCH for being so detailed! I'll look into this right away, or have our mapping speciallist look at it if I can't figure it out. Hopefully it will be fixed in tomorrow's update!

Silvann's picture

Thanks for the detailed

Thanks for the detailed report! I'm not a specialist in anything, but I know what's going, will fix that soon!

Tip for addon devs: don't trust Blizzard's APIs blindly. :P

Jiyambi's picture

I did notice there is a new

I did notice there is a new version of TomTom. Try downloading that and see if that fixes anything - the problem you are experiencing is occurring somewhere between our interface with TomTom.

I'm going to try to reproduce your issue, since I don't see anything offhand that would cause it.

Thanks! TomTom is up to date, but the bug is still there...

Thanks for your responses, everyone!

I do have the latest version of TomTom, 4.0.7. I just checked and I'm still getting the same behavior.

Thanks for looking into this, Jiyambi and crew. I wish I could give you more information on reproducing the bug. I haven't been able to figure out what's so special about this particular toon, since it's the only one I've seen (of about 4 or 5 that I've tried) which has this problem. If I find out anything more, I'll post it here.

Meanwhile, I do have a workaround, though it's cumbersome. If I open Options -> Interface -> AddOns -> WoW-Pro Guides and uncheck the Enable Addon box, then re-select the guide I'm using, then close the menu and click on the WoW-Pro icon by the mini-map, then the guide resets and I can use it. I can actually see it reset; I get the No Guide Selected empty guide for a split second, and then the guide that I've just selected appears.

To me it seems as though something to do with initializing the display of the guide is failing to be properly initialized, but I don't know why.

Thanks again! And thank you for providing these wonderful guides and the terrific addon that makes them so handy in-game.

Silvann's picture

Thanks, I've already fixed

Thanks, I've already fixed that bug in my dev version. Keep doing the workaround for now until a new addon version is released with the fix.

If you are curious, it has to do with some Blizzard funtions that our addon calls, that fails for very specific quests/zones:

http://us.battle.net/wow/en/forum/topic/1118442958

Thanks, Silvann! I'm glad to

Thanks, Silvann! I'm glad to know that you've found and fixed it.

BTW, I have found that the bug (in my case, at least) seems to be specific to the Northern and Southern Barrens. When I took the same toon to Stormwind, she had no problem with the addon.

Thanks again! I look forward to the next release. Your guides are wonderful!

wkjezz's picture

We're not ignoring you :D

None of our addon designers are online yet, I dont personally have anything to do with the core addon design or development. But rest assured; someone will look at this when they log in.

 

Jezz

-WKJezz
Moderator