General Bug Reporting

Jiyambi's picture





Known Bugs:

Before submitting a bug, please check this list to make sure you aren't repeating a submission!

Submit Your Bug:

When submitting your addon bug, you MUST include the following:

  • The version number of your WoW-Pro installation
  • Any error text that WoW provided when your bug happened
  • Information about the guide you were using when the bug happened, including:
    • Faction (Alliance/Horde)
    • Zone
    • What step you were on
  • As many details as possible about what you were doing when the bug occurred.

Including this information will help us troubleshoot and possibly get you a temporary solution to the bug, and get it fixed as quickly as possible!

Comments

WoW Pro isn't showing up in the game.

Even though it's clearly in my addon list during character select, the addon itself isn't loading properly in the game itself, and moreover, is causing the icons in the quest tracker to not respond.  I've deleted my WTF/cache, and removed all my other addons to ensure it wasn't a conflict.  There is no error message that I'm readily seeing.  Reverting the WoWPro folder back to 2.1.4 (the previous version I was using) while retaining the 2.1.18 of all the other versions seems to have fixed the problem.

Version: 2.1.18

Faction: Alliance and Horde

Zone: All of them.

Ludovicus_Maior's picture

Re: WoW Pro isn't showing up in the game.

What other addons are you using?

We may be having an interaction problem.

I made sure to remove all my

I made sure to remove all my addons and WTF folder before filing this report.  It seems to be something in the 2.1.18 WoWPro folder itself that's causing the problem -- replacing it with an older (2.1.4) version fixed the problem.

Yes, you need to reload if panel not already open

So, when my UI has its quest panel closed, and I open it and load a guide, tracking of things in the guide does not work until the UI is reloaded.  Once that happens things work a lot better.  I know it is reported already, but I thought it should be mentioned again because it is reproducible consistently.  I have not looked at the source to track it down though.

Crackerhead22's picture

Bit of a temp solution.  This

Bit of a temp solution.  This is what I did and I have not had a problem with it loading or TomTom working right.

Disable all but WoWPro and the WoWPro_Leveling module, then exit the game.  Go into the WTF folder, delete everything that says WoWPro in it, from the Account>Saved Varibles to the Account>Server>Characters>Saved Variables.  I would even delete the TomTom saved variables to be on the safe side as well.

This worked for me, and hopefully it will work for you.   Like I said before, all the modules are trying to pull up their own guide when WoWPro gets enabled, so I believe that is what is causing all the confusion in the addon.

Same problem: No guide; no TomTom arrow

I am having the same problem. When I log into a character, I get a blank WoW-Pro popup with the title "No Guide Loaded" and no TomTom arrow. I have to reload the UI, and now sometimes that doesn't even work. Last night had to disable the addon (using Addon Control Panel) and reload the UI, then re-enable the addon and reload the UI again before I got the TomTom arrow.

WoW-Pro version: 2.1.17

Faction: Horde and Alliance

Error messages: None

Note that I have already tried deleting all Wowpro (and TomTom) lua files for all characters in my WTF folders, per suggestions in a previous thread. This helps only the first time I log into each character; after that, the problem returns.

Note that this problem did not exist prior to 2.1.14a, and when I rolled back to 2.1.13 the problem went away. However, now that Patch 4.2 has been released, continuing with .13 does not seem to be practical.

Evidently something critical changed between .13 and .14a, and has not been fixed in subsequent releases.

Problem still there

Downloaded and installed 2.1.18, deleted every file named "Wowpro" in all folders in my WTF folder, and the problem (blank No Guide Loaded box, no TomTom arrow, no quest tracking) is still recurring. Not consistently, but enough of the time to be quite frustrating.

My brother is having the same problem. Different machine, different account, different toons ... same problem.

Alisonnic

PS. I've got only the WoW-Pro main and leveling modules enabled, and this time I did not change any display options; everything is working in default mode. No guide scrolling, no WoW-Pro window resizing, etc.

Gylin's picture

What happens if you right

What happens if you right click that text (No Guide Loaded) and then select a guide from the guidelist?

 

Clicking on the text in the

Clicking on the text in the box does nothing. I have to click on the title portion of the box, and then I get the guide list as usual. Selecting a guide from the guide list produces the same problem: the guide appears in the WoW-Pro panel, but the TomTom arrow does not appear.

Crackerhead22's picture

It does look like there were

It does look like there were some changes made to the way the addon handles the loading of a guide.  But beyond that I am not sure, hopefully Jiya or Ludo or someone can figure it out.

Troll Season

Version: 2.1.16

No Error Text

Grizzly Hills guide for Alliance

Step 12

Tells you to get the quest Troll Season from Master Woodsman Anderhol. It is actually from Lieutenant Dumont. Got me confused for minute until I finally stopped checking Wowhead and looked behind my character. Love the guides!!

Crackerhead22's picture

Thanks for the catch, fixed.

Thanks for the catch, fixed.

Troll Season

Sorry for the multiple posts. Let me mention another bug. There is no "Submit" button for comments. There is only a "Save" button, which usually means save until you are ready to officially send it, and a "Preview" button, which usually means to see what it looks like before you officially send it. Requesting a "Submit" button. If I'm the only one with this problem, my bad.

Crackerhead22's picture

I believe it is from when the

I believe it is from when the comments had to be approved, and never really got changed.

Newest Tom Tom and Wow Pro issue

I have the newest Tom Tom and Wowpro (as of 6/28) but am not getting an arrow pointing to quests. Wen into options to check if tom tom was enabled in wow pro but am not showing any tom tom options.  If I click on a quest to track it tom tom works it just seems wow pro and it are not playing noce.

Crackerhead22's picture

Have you tried reloading the

Have you tried reloading the UI?

Yes I did. Its on all 10 of

Yes I did. Its on all 10 of my toons. Have logged out and back and Reloaded the ui but still not tomtom options or arrow.

Crackerhead22's picture

Sorry, should have clarified

Sorry, should have clarified a bit more.  Have you tried reloading WoW with WoWPro enabled (and with a guide up)?  I just did an update of TomTom and had that same problem, but after getting a guide up and reloading it came back.

sory

I didnt check sory other people already asked this question sory about that :)

wow pro add on

your add on seem to be working perfectly but then it froze on a quest and didn't want to continue.the lil box that has the quest and info about the quest froze

Guide updating

I've got the lastest version of WoW-Pro.

The bug didn't just occur once, it's happening all the time.

Horde

Everywhere

Everyone

My guide won't update to the next step unless I reload UI or disable and enable the guide. Any help?

Scroll-mode is disabled.

Scroll-mode is disabled.

It puts a check mark on the

It puts a check mark on the step, but it doesn't move on to the next one.

Gylin's picture

Check in the options that you

Check in the options that you don't have scrolling enabled

 

Scroll mode is disabled. If i

Scroll mode is disabled. If i disable and re-enable the addon, or reload UI, it moves on to the next step. Or if I wait about 5 minutes after I complete the step, it updates.

Please remove TomTom dependency check

I grabbed the 2.1.14a update and the add-on disappeared from my icons. Looking at the reason showed that I was missing a dependency (TomTom). Well of course I was. I already have one add-on that gives me arrows to where I am going, two would be (and is) redundant. Could you please remove that annoying dependency check so that I can remove Tom-Tom and re-enable the emulation in Carbonite? I miss having quest pickup destinations show up on my minimap. I used to be able to see exactly where I was going to pick up the next quest, now all I have is a second arrow (which seems to be missing the vital option of locking it in place at that) pointing to a direction and giving a distance. It is a major downgrade from having it show up on the map (fortunately once I have the quests I can tick them off manually in the quest tracker in Carbonite and get my auto-scaling map back, but I have to do it manually for each quest, so, it is definitely a bit more awkward).

Gylin's picture

Carbonite's arrow works with

Removing the dependency is very simple, open the WoWPro.toc file(...\World of Warcraft\Interface\AddOns\WoWPro\WoWPro.toc), then delete line 5 (## Dependencies: TomTom).

Carbonite's arrow works with our addon, I should know I use it and edited the addon code for it to work. TomTom's can be locked in place, it's in the options. Indeed our addon will work perfectly well without TomTom installed provided that Carbonite is.

The reason we don't offically call Carbonite as a dependency is because it does a lot more than we need for our addon, we use TomTom as it's solely the arrow and waypoint functionality that we need.

Ludovicus_Maior's picture

Re: Dependencies: TomTom

Sorry about that.  That should have never been checked in.

 

Thanks for the fast reply

Ah, OK, I had not realized it was that simple, thanks for that.  Found the TomTom lock option today but it is causing another issue with Carbonite -- the inability to look at adjacent maps in detail.  Well, thanks for the information, and I certainly understand the minimalist approach, because indeed, not everyone is going to want/need something like Carbonite.  Anyway, that solves my problem, thanks again.

Gylin's picture

Check in Carbonites options,

Check in Carbonites options, there's an option for how many maps it will draw at a time

 

Cancel Button over-laps text

v2.1.14, the Cancel button overlaps the list of steps it is skipping, see http://imageshack.us/photo/my-images/192/bigcancel.jpg/

Gylin's picture

Big Red Button fix

Replace lines 649-685 of WoWPro_Frames.lua with this:

 

-- Skip Steps Dialog --
 function WoWPro:CreateSkipStepsDialog()
    local frame, titletext = WoWPro:CreateDialogBox("Skip Steps", 250, 250)
    frame:SetClampedToScreen(true)
 
    local explanation = frame:CreateFontString()
    explanation:SetPoint("TOPLEFT", frame, "TOPLEFT", 10, -70-titletext:GetHeight())
    explanation:SetJustifyH("LEFT")
    explanation:SetFontObject(GameFontNormal)
    explanation:SetWidth(frame:GetWidth()-20)
    explanation:SetTextColor(1, 1, 1)

    local button1 = CreateFrame("Button", "Okay", frame, "OptionsButtonTemplate")
    button1:SetPoint("TOP", titletext, "BOTTOM", 0, -5)
    button1:SetHeight(25)
    button1:SetWidth(160)
    local button1text = button1:CreateFontString()
    button1text:SetPoint("TOP", button1, "TOP", 0, -7)
    button1text:SetFontObject(GameFontNormalSmall)
    button1text:SetText("Okay")
    button1text:SetTextColor(1, 1, 1)
    button1:SetScript("OnClick", function(self, button)
        WoWPro.SkipStepsDialog:Hide()
    end)

    local button2 = CreateFrame("Button", "Cancel", frame, "OptionsButtonTemplate")
    button2:SetPoint("TOP", titletext, "BOTTOM", 0, -30)
    button2:SetHeight(25)
    button2:SetWidth(160)
    local button2text = button2:CreateFontString()
    button2text:SetPoint("TOP", button2, "TOP", 0, -7)
    button2text:SetFontObject(GameFontNormalSmall)
    button2text:SetText("Cancel")
    button2text:SetTextColor(1, 1, 1)
    button2:SetScript("OnClick", function(self, button)
        WoWPro.SkipStepsDialog:Hide()
    end)

 

Ludovicus_Maior's picture

Now thats a BIG red button (Cancel Button over-laps text)

OK, now *I* know we have not changed that code recently.

Looking at the function that creates this dialog, it seems the buttons are created with a fixed width.

I'll have to leave this to people more adept with the UI code.

Gylin's picture

Big red button

I'll have a look, I've got an idea what it is.

I'll PM you any fix I come up with LM.

However as it 5am I'm going to sleep 1st! :P

2.1.1.4 lag/crash when skipping

When skipping in 2.1.1.4, the whole WoW program seems to lag terribly, hanging for a 10-20 seconds before it produces a wierd box with what appears to be a whole screen heigh button saying Cancel - if I skip a second time, then the whole program hangs for a 1-2 minutes

I'm also finding it no longer remembering what quests I've done (i have to "try" to skip my way through everytime I use /reload ui, which is where the above was noticed), and has become unusable when needing to reload/skip steps

Any ideas what else I need to look at?

Crackerhead22's picture

What guide/faction/steps were

What guide/faction/steps were you on? Also try resetting the guide after a reload, doesn't always work but it should correct itself. Sometimes I would have to reset a few times. Plus there may be steps, like Note steps, that may not have a QID and right-clicking to skip works.

Happened on Uldur, Twilight

Happened on Uldur, Twilight Hammer and Vashj'ir - looking at the files, they appear to show valid QID's, but it's showing a ! accept on steps I know have already been done.  It's resetting the guide that causes the problem.  I go in, make a couple of changes, want to see my changes, but find it resets to a much earlier quest with a ! accept step, and know they've already been done.  I end up having to skip through them to get back to the part I'm on.

Ludovicus_Maior's picture

Happened on Uldur, Twilight

Your toons's SavedVariables\WowPro.lua file keeps a list of all the skipped QIDs and the skipped guide lines, by guide.

It also has your toons's list of completed quests.  See if that is consistent.

Are you resetting the guide using the BigRedButton in the config panel or the dialog option when right clicking on the quest frame?

 

Doesnt load.

Hello, My name is Jocke and ive used ur addon before. It was maybe 2 months ago since i quitted. it worked fine back then.Now that ive downloaded the latest version and everything, It doesnt work. It just doenst load, i have checked so it is activated in the addon menu. I dont know what the problem is, Please answer me as soon as possible! 

~ Jocke0364 ~

"~ Respect is earned, Never given ~"

Gylin's picture

Doesn't load

Do you have the minimap icon? (Pandaren) If so clicking it should unhide the window, if it's hidden

Does anything show up on the addons list in game?  (Escape, Interface, Addons - if you have a lot of addons scroll down as WoWPro will be towards the bottom of the big list)

Have you tried it with just WoWPro (+module), TomTom and BugSack/Swatter enabled?

Ludovicus_Maior's picture

Re: Doesnt load.

Do you get any error messages in your chat? Do you get an error popup?

Do you have swatter installed?

Right. So I've finally

Right. So I've finally decided to report this bug. It used to not bother me that much and it's hard to describe it, but now it annoys me enough for me to report it to you guys :) (I use v2.1.12)

I have 2 problems:

Whenever I log in on my max lvl character, I have the Wow-pro, dailies and leveling checked, because if I want to start leveling a lower zone for achievements it's quite useful.Okay, so I log in, I have the addon disabled by default because it was disabled the last time I logged out.

The quest frame thingy is hidden as it should be, BUT.. TomTom still thinks it's enabled and points to the next step in the guide I was last on.

Now, since I have the Wow-pro addon disabled (Interface > AddOns > WoW-Pro > Enable Addon is NOT checked) I *think* it's a problem in Wow-pro and not TomTom.

The other problem I have is, when I have disabled the addon and I go into an instance or raid, the quest guide frame thingy is showing when I get out again. To hide it I have to enable the addon and disable it again.

Is this something you can fix? It would be really appreciated :)

Ludovicus_Maior's picture

Re: Right. So I've finally

Yeah, these parts are broken.

Strangely, I am in the middle of trying to fix them, as our Addon and TomTom are misbehvaing at startup and after loading screens.

My changes are in the works, but are too raw to release.  Not suprisingly, changing startup order has bizzare side effects.

 

Multiple coordinates

Every time there are multiple coordinates, TomTom always only displays the first coordinate/arrow.

I have the lates WoW-pro addon version (2.1.11) as well as TomTom.

This has happened in most guides I've been doing, but most notably in the Uldum (H) guide, since multiple coordinates are used a lot there.

I have the same issue. For

I have the same issue. For example:

C The Warsong Farms|QID|11686|N|Go NE to Torp's Farm. Then SW to the
Granary, and finally NW to the
Slaughterhouse.|M|36,53;35,55;39.51,47.37|

The Addon/TomTom points only to the first coordinate (36,53) and doesn't update for the next coordinate when you reach the first. I'm not sure if this is an Addon problem, TomTom problem, or if the syntax has been changed and we're all adding multiple coords in wrong lol!!

Ludovicus_Maior's picture

Re: I have the same issue. For

Oh dear.   I found a bug in my  new mapping code which was preveting it from working.

If you are having the problem in stock 2.1.11 with the latest TomTom, then there is another bug lurking.

Grrr.

Error when logging in

Date: 2011-04-07 06:59:50

ID: 1

Error occured in: Global

Count: 1

Message: ...ce\AddOns\WoWPro_Leveling\WoWPro_Leveling_Parser.lua line 271:

   attempt to index field '?' (a nil value)

Debug:

   (tail call): ?

   ...ce\AddOns\WoWPro_Leveling\WoWPro_Leveling_Parser.lua:271: LoadGuide()

   WoWPro\WoWPro_Broker.lua:53: LoadGuide()

   WoWPro\WoWPro.lua:183:

      WoWPro\WoWPro.lua:99

   (tail call): ?

   [C]: ?

   [string "safecall Dispatcher[1]"]:9:

      [string "safecall Dispatcher[1]"]:5

   (tail call): ?

   Ace3\AceAddon-3.0\AceAddon-3.0.lua:543: EnableAddon()

   Ace3\AceAddon-3.0\AceAddon-3.0.lua:635:

      Ace3\AceAddon-3.0\AceAddon-3.0.lua:621

   [C]: LoadAddOn()

   ..\FrameXML\UIParent.lua:244: UIParentLoadAddOn()

   ..\FrameXML\UIParent.lua:267: CombatLog_LoadUI()

   ..\FrameXML\UIParent.lua:521:

      ..\FrameXML\UIParent.lua:494

AddOns:

  Swatter, v5.9.4960 (WhackyWallaby)

  Ace3, v

  ACP, vr140 

  AdvancedTradeSkillWindow, v

  Altoholic, v4.0.006b

  Arh, v0.91

  ArkInventory, v3.02

  ArkInventoryRules, v

  ArkInventoryRulesExample, v1.00

  AucAdvanced, v5.9.4960 (WhackyWallaby)

  AucFilterBasic, v5.9.4960 (WhackyWallaby)

  AucFilterOutlier, v5.9.4960.2531

  AucMatchUndercut, v5.9.4960.2531

  AucStatHistogram, v5.9.4960 (WhackyWallaby)

  AucStatiLevel, v5.9.4960 (WhackyWallaby)

  AucStatPurchased, v5.9.4960 (WhackyWallaby)

  AucStatSales, v5.9.4960.2842

  AucStatSimple, v5.9.4960 (WhackyWallaby)

  AucStatStdDev, v5.9.4960 (WhackyWallaby)

  AucStatWOWEcon, v5.9.4960.2530

  AucUtilAHWindowControl, v5.9.4960.3311

  AucUtilAppraiser, v5.9.4960.2530

  AucUtilAskPrice, v5.9.4960.3175

  AucUtilAutoMagic, v5.9.4960.3142

  AucUtilCompactUI, v5.9.4960.2530

  AucUtilEasyBuyout, v5.9.4960.3583

  AucUtilFixAH, v5.9.4960 (WhackyWallaby)

  AucUtilGlypher, v5.9.4960.2545

  AucUtilItemSuggest, v5.9.4960.3108

  AucUtilPriceLevel, v5.9.4960.2545

  AucUtilScanButton, v5.9.4960.2530

  AucUtilScanFinish, v5.9.4960.2530

  AucUtilScanProgress, v5.9.4960.2530

  AucUtilScanStart, v5.9.4960.4819

  AucUtilSearchUI, v5.9.4960.3655

  AucUtilSimpleAuction, v5.9.4960.4546

  AucUtilVendMarkup, v5.9.4960.2530

  AutoLoot, v1.4

  AutoRepair, v

  Babylonian, v5.1.DEV.130

  Bartender4, v4.4.17

  BeanCounter, v5.9.4960 (WhackyWallaby)

  BulkMail2Inbox, v4.0.5

  Carbonite, v4.034

  CarboniteTransfer, v1.01

  Configator, v5.1.DEV.282

  CookingHelper, v1.73

  DataStore, v4.0.001

  DataStoreAchievements, v4.0.001

  DataStoreAuctions, v4.0.001

  DataStoreCharacters, v4.0.006

  DataStoreContainers, v4.0.001

  DataStoreCrafts, v4.0.001

  DataStoreCurrencies, v4.0.001

  DataStoreInventory, v4.0.005b

  DataStoreMails, v4.0.001

  DataStorePets, v4.0.001

  DataStoreQuests, v4.0.001

  DataStoreReputations, v4.0.001

  DataStoreSpells, v4.0.001

  DataStoreStats, v4.0.001

  DataStoreTalents, v4.0.001

  DebugLib, v5.1.DEV.275

  dottracker, v2.12

  Enchantrix, v5.9.4960 (WhackyWallaby)

  EnchantrixBarker, v5.9.4960 (WhackyWallaby)

  FBBroker, v1.10 (FB v1.0)

  FishingAce, v0.5.5i

  FishingBuddy, v1.0.1

  FlightMap, v4.0.1

  Gatherer, v3.2.3

  GathererDBWowhead, v1.0.2010-12-19

  GatherHud, vv1.1.8

  GatherMate2, v1.12

  LibActionButton10, v

  LibBabbleZone30, v

  LibDBIcon10, v

  LibStub, v

  LoadIT, v

  MetaHud, v40000-8.7

  OmniCC, v4.0.waffles12

  Panda, v4.0.0.34

  Pawn, v1.5.8

  Prospect, vv201103051621

  ShowMyDPS, v0.4.0

  SlideBar, v5.9.4960 (WhackyWallaby)

  SpellFlash, v5.95.1

  SpellFlashCore, v1.39

  Stubby, v5.9.4960 (WhackyWallaby)

  TomTom, vv40000-1.0.9

  TradeSkillMaster, vv0.1.7Beta

  TradeSkillMasterAuctioning, vv0.2Beta

  TradeSkillMasterCrafting, vv0.2.6Beta

  WoWPro, v2.1.7

  WoWProDailies, v2.1.7

  WoWProLeveling, v2.1.7

  BlizRuntimeLib_enUS v4.0.6.40000 <us>

  (ck=b1f)

 

Ludovicus_Maior's picture

WoWPro_Leveling_Parser.lua line 271: attempt to index field '?'

WoWPro_Leveling_Parser.lua line 271:   local sequence = WoWPro.Guides[GID].sequence

Hmm, this implies your guide ID might be wrong.  Which guide were you in?

 I see you have Swatter.   Was this the first error?  It is possible you got more than one and this is just the last one in a chain.

I got the error several

I got the error several times, but now that I actually submitted a bug report on it, I can no longer reproduce the error. Figures! LOL

I was in Vashj'ir when it occured. I had just reloaded the add on from the website on 4-6-2011 (I had been using a copy downloaded from Curse)

Crackerhead22's picture

That is most likely why since

That is most likely why since I think the Curse version is severely outdated.